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Jun 16, 2019

One of the most effective ways to increase your impact in the community - and even become an MVP - is to build your brand.

As MVPs we get to meet countless super talented professionals who have so much to offer to the community but whose voices and contributions go largely unnoticed since they lack a personal brand.


Jun 2, 2019

CRM MVP Neil Benson details the best practices and techniques he uses to maximize the value LinkedIn provides to his Dynamics 365 career.

Tune in to listen Neil's Top 10 tips to get the most effective LinkedIn Profile, as well as tons of personal stories and real events directly related to his ability to make the most...

May 19, 2019

When Microsoft introduces features into Dynamics 365, they have an objective in mind and a gap to fill with it. But there's always a different and perhaps clever way to use some of these features to achieve a completely different goal.


Scheduling recurring workflows: 

May 5, 2019

This is our 2 year anniversary episode!

In this episode, we talk about a massive CRM project failure that took place years ago, and my Top 5 red flags that can tell you if your project is going down the same road to failure.


EDS vs. BskyB Court Decision: 

Apr 21, 2019

If you haven't been paying attention to PowerApps and the Power Platform lately you are missing a massive shift in the world of Dynamics 365 Customer Engagement.

As far as I'm concerned, Dynamics 365 Customer Engagement consulting, implementations, architecture, and approach - the entire CRM game - has changed...