Preview Mode Links will not work in preview mode

Jan 13, 2019

In order to implement an effective Dynamics 365 solution, your users need to adopt it, and it is near impossible to get users to adopt a solution that has a poor user experience, so I wanted to spend an hour talking about the User Interface and User Experience best practices I use on every implementation I lead as a...


Dec 30, 2018

There are several features in Dynamics 365 that can strongly increase User Adoption when they are set up and used correctly.

I've put a list of 10 User Adoption Magnets and I discuss why I believe these can be the difference between an Effective and an Ineffective Solution.

Some of these magnets are features we've had...


Dec 16, 2018

We were in Austin, TX attending eXtreme 365 and the keynote focused on what we can expect in 2019 from the world of Microsoft Business Applications and the Power Platform.

We took some time to reflect on all the changes that have happened over the last 3 years, and see how many things we know and love today were only...


Dec 2, 2018

I was traveling to Sweden to speak at Dynamics 365 Saturday in Stockholm when I started realizing that there were a few situations in Microsoft Dynamics 365 where there were a couple of ways to approach them, but I always defaulted to one way versus the other, sometimes perhaps even going against Microsoft or Industry...


Nov 18, 2018

Episode 39 focused on 10 features I wanted GONE from Dynamics 365. This episode focuses on 10 features I want ADDED to Dynamics 365 immediately.

Here's my wish list:

  1. Print to Word/Print to PDF/Email PDF
  2. Performance-based Configuration Freedom
  3. Save and Publish
  4. Business Rules actions on Sections and Tabs
  5. Multi-select...