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Nov 29, 2020

The Coronavirus Pandemic has affected millions of businesses around the world, one of those businesses is Dynamic Communities, Inc. The organization that runs the user groups globally and the organizer of many marquee events such as the User Group Summit that I've attended every year since 2012.

This year the...

Nov 15, 2020

The Product Catalog in Microsoft Dynamics 365 is a polarizing piece of functionality. Some people love it and some people swear they'll never use it, some think it's too complicated and some think it's not complex enough, some companies rely on it where others avoid it at all costs, so I invited Microsoft MVP...

Nov 1, 2020

How scary would it be to end up with a failed CRM Implementation that costs your company hundreds of millions of dollars?

This is exactly what happened on Halloween of 1999 to Hershey.

Let's talk about this failed implementation and what we can learn from it.