Feb 21, 2021
Most of the functionality in the Dynamics 365 Customer Service App has been around for years, so I invited two Microsoft MVPs and Customer Service experts to discuss the value of these features today.
The features we discussed are:
This episode is also available on video! If you rather see our faces as we discuss these topics live, tune in and subscribe to: http://www.crmmvpmedia.com/
Tricia Sinclair: https://www.linkedin.com/in/triciasinclair/
EY Kalman: https://www.linkedin.com/in/thecrmninja/